1. How long will it take to receive my order?
  2. Am I responsible for customs duties and taxes?
  3. Do you ship outside the United States?
  4. How do I calculate my shipping charges?
  5. How long do backordered items take to ship?
  6. If I have an item shipped by truck freight is the driver responsible for unloading the merchandise?
  7. If I have more than one item on my order and an item is on back order, do I get charged shipping twice?
  8. What taxes are applied to my order?
  9. What shipping carriers do you offer?
  1. How long will it take to receive my order?

Estimated Delivery Times for Credit Approved In-Stock Orders:

  • Standard Ground: 3-7 Days USPS Priority Mail: 3-7 Days

See Map for projected arrival time

 

  1. Am I responsible for customs duties and taxes for orders shipped to Canada?

Yes, import duties and/or taxes (for orders shipped to non-U.S. destinations) may be imposed by your local government on shipments from outside your country. These charges are separate from Green Leaf’s charges and are beyond our control or ability to predict. These charges (if any) are made payable to your government.

You are responsible for paying any taxes, duties and/or customs fees charged by your government. Please check with your local post office for more information.

  1. Do you ship outside the United States?

Yes, Green Leaf ships all items to United States and Canada. Please call 1-800-654-9808 for more information on shipping to other locations.

  1. How do I calculate my shipping charges?

Before you checkout, you’re able to enter your zip code and get a price for shipping your products. Your shopping cart will list the shipping price prior to your purchase.

  1. How long do backordered items take to ship?

It depends on the item. Product delivery is sometimes delayed for reasons out of our control. We are constantly monitoring our stock levels and receiving shipments at our distribution centers.

  1. If I have an item shipped by truck freight is the driver responsible for unloading the merchandise?

No, truck freight companies do not require their drivers to unload shipments. An additional lift gate charge will apply if the driver unloads the merchandise. The carrier will call and schedule the delivery when you’ll have unloading help on hand.

  1. If I have more than one item on my order and an item is on back order, do I get charged shipping twice?

No, each item is charged shipping when it leaves. However, you are not charged any additional shipping from what was quoted at the time of the order. The shipping cost is pro-rated.

  1. What taxes are applied to my order?

Residents of Indiana must pay applicable sales tax.

  1. What shipping carriers do you offer?
  • USPS Priority Mail

Shipping options vary depending on the type and quantity of merchandise you choose to buy and your shipping address.