If for any reason you are not satisfied with an item purchased from Green Leaf, you may return the product within 30 days for a full refund or replacement, whichever you prefer. The limited warranty term is 30-day beginning on the date of purchase or order. You must provide a copy of your packing slip/order with the item(s) listed. Shipping and handling charges are nonrefundable..
For online and phone orders:
- If you do not have a proof of purchase, please obtain a Return Authorization by contacting Customer Service at 1 (800) 654-9808, Monday thru Friday, 8am to 4:30pm (EST). Please provide your name, order number and a brief description of the reason(s) for the return.
- If returning by mail, please obtain a Return Authorization as outlined above
THINGS TO KNOW:
- Proof of purchase is required for all returns and exchanges;
- Merchandise may be returned within 30 days of purchase for a refund or exchange in the original tender.
- Shipping and handling charges are nonrefundable.
- All returns will be subject to a 20% re-stocking fee. Contact customer service for details by calling 1-800-654-9808.
- Some special order items are not returnable/exchangeable.